FAQ's

WHERE CAN I BUY THE PRODUCTS?

You can buy any of our products in supermarkets throughout New Zealand, especially in New World, Countdown & Pak’n’Save.

ARE CERACLEN PRODUCTS AVAILABLE IN AUSTRALIA?

No unfortunately at the moment none our products are sold in Australia.

WITH THE CERACLEN WASHING MACHINE CLEANER IS IT SAFE TO USE WITH A SEPTIC TANK?

No we do not recommend.

HOW MUCH WATER DO I PUT IN THE WASHING MACHINE WHEN USING THE CERACLEN WASHING MACHINE CLEANER?

Fill washing machine to its maximum capacity with hot water.

WILL CERACLEN WASHING MACHINE CLEANSER STILL WORK IF I DON’T USE HOT WATER?

Yes it will but hot water works better.

WHERE CAN I BUY THE APPROVED SCRAPER THAT IS MENTIONED ON CERACLEN CERAMIC GLASS COOKTOP CLEANER PACK?

From most hardware stores and supermarkets.

HOW SHOULD I SAFELY DISPOSE OF THE PRODUCT AFTER USE?

Packaging

Plastic bottles: Rinse thoroughly and place in your household recycling bin.

Empty pouches: Recycle through the Soft Plastic Recycling Scheme. Find your nearest drop-off point here: Soft Plastic Recycling Store Locator.

Cardboard Boxes: Flatten and place in your paper/cardboard recycling bin.

Contents

Do not dispose off the unused product directly in household rubbish or down the drain.

Take any unused or expired product to an authorised hazardous waste or special waste collection center.

Check your local council website for collection center locations and guidelines.